Privacy Policy

Last updated: May 8, 2026

South Florida Panther Parts ("we," "us") respects your privacy. This Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

  • Order info: name, email, phone, billing/shipping address, items purchased.
  • Payment info: processed securely by our payment processor (e.g., Shopify Payments / Stripe). We do not store full card numbers.
  • Account info: if you create an account, your login credentials and order history.
  • Communications: messages you send via email, contact form, text, or phone.
  • Site usage: device, browser, IP address, pages viewed, and similar analytics.

2. How We Use Your Information

  • Process and fulfill orders, deliveries, and returns.
  • Provide customer support.
  • Send order confirmations, shipping updates, and receipts.
  • With your permission, send marketing emails (you can unsubscribe at any time).
  • Improve our website, products, and operations.
  • Detect and prevent fraud and comply with legal obligations.

3. Sharing

We share information only as needed to operate our business, including with:

  • Payment processors (Shopify, Stripe, etc.)
  • Shipping carriers (UPS, FedEx, USPS)
  • Email and analytics providers
  • Law enforcement if required by valid legal process

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to keep your cart, remember preferences, and measure site performance. You can disable cookies in your browser, but parts of the site may not function correctly.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; we cannot guarantee absolute security.

6. Your Rights

Depending on your location (e.g., California under CCPA, EU under GDPR), you may have the right to access, correct, delete, or port your personal information, and to opt out of certain uses. To exercise these rights, email info@hvacpantherparts.com.

7. Children

The Site is not directed to children under 13. We do not knowingly collect data from children.

8. Changes

We may update this Policy. Material changes will be posted here with a new "Last updated" date.

9. Contact

Questions? Email info@hvacpantherparts.com.